Thank You For Participating In Our Survey
The management team at Entreprises Larry assures you that your comments will remain confidential, for the purpose of customer service improvement.

Identification

When you called to obtain technical service, did the agent from Entreprises Larry respond to your request adequately and with respect?

Do you prefer top quality parts to replace a defective part?

Yes
Non

During a service call, did the response time and time required to perform the task meet your expectations?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Did our technician properly describe the nature of the problem and the necessary repairs?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Your evaluation of the technician:

A) Appearance

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

B) General performance

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

C) Level of competence/knowledge

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

D) Cleanliness of site after intervention

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Comments (optional)

Did you know that the team of technicians at Entreprises Larry are certified and can repair and do maintenance on all air systems and all compressor brands?

Yes
Non

Would you be interested in obtaining a service offer for the maintenance of your air systems?

Yes
Non

Comments