Thank You For Participating In Our Survey
The management team at Entreprises Larry assures you that your comments will remain confidential, for the purpose of customer service improvement.

Identification

Did the customer service representatives respond to your requests adequately and with respect?

Did we answer your call within a reasonable timeframe?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

If you left a message, did you receive a call-back within a reasonable timeframe?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

If not, what was the timeframe?

Was the availability of parts satisfactory?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Did the parts shipment arrive at the expected time?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Did the items you received match your request?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Are our invoices detailed enough and meet your expectations?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

What is your general impression of our customer service?

Very satisfied
Satisfied
Dissatisfied
Very dissatisfied

Did you know that Les Entreprises Larry sells and maintains stocks of most brand name compressors?

Yes
No

Comments